CRÉMEUR Coffee & Pastry (“CRÉMEUR”, “we”) respects your privacy. This notice explains what personal information we collect on this website, why we collect it, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). This website is a school project made for educational purposes.
Who is responsible for your data
CRÉMEUR Coffee & Pastry, Ivisan Public Market, Ivisan, Capiz. Questions about your data: support@cremeur.ph or 0908 153 8042.
What we collect
- Account details: name, nickname, email, optional mobile number, optional birthday and bio, optional profile photo, and your password and recovery answer (stored only as salted hashes, never as readable text).
- Order details: items, pickup or delivery choice, delivery address, mobile number, order notes and order status.
- Bento cake bookings: name, contact details, date, time and number of guests.
- Messages and reviews you send us, including the contact form and chat between you and your rider for an order.
- Rider applicants: name, contact details, vehicle and plate number.
Why we use it
- To create and protect your account and let you sign in.
- To prepare, deliver and track your orders and bookings.
- To answer your questions and send updates about your orders.
- To keep the website safe and fix problems.
We do not sell your personal information and we do not use it for advertising.
Who can see it
Only the CRÉMEUR owner and staff who handle your order can see your details. If you choose delivery, the assigned rider sees your name, address, mobile number and order details so the order can reach you. Our web hosting provider stores the data on our behalf.
Where it is kept and for how long
Your information is stored in the website’s database on our hosting server, and a working copy is kept in your own browser so the site loads quickly. We keep it for as long as your account is active or as needed to fulfil your orders. You can ask us to delete your account and its data at any time.
Your rights
Under the Data Privacy Act you may ask to access your data, correct it, object to its use, have it erased or blocked, and receive a copy of it. You can also edit most details yourself in My Account. To use any other right, email support@cremeur.ph. If you think your rights were not respected, you may file a complaint with the National Privacy Commission (privacy.gov.ph).
Changes to this notice
If we change this notice, we will update the date at the top of this page.